Terms of Service

1. What BankScan AI is

BankScan AI (the "Service") parses UK bank statements and receipts, categorises the resulting transactions against HMRC's MTD ITSA taxonomy, and — once HMRC recognition is granted — submits quarterly updates, end-of-period statements, and final declarations to HMRC on behalf of the user (the "Customer").

The Service is operated by BankScan AI (trading name; the underlying legal entity is Mitoba Consulting Ltd, registered in England & Wales). Contact: mitchellagoma@gmail.com.

2. Who can use the Service

• UK-resident sole traders and landlords whose qualifying income brings them within MTD ITSA scope.
• UK-based accountants and bookkeepers acting on behalf of such clients.
• Users must be 18+, have a valid email address, and a UK bank account.

We are not authorised by the Financial Conduct Authority. We do not provide regulated financial, accounting, investment, or legal advice.

3. Customer responsibilities

• Provide accurate, complete bank statements and receipts.
• Review every AI-suggested categorisation before submitting it to HMRC. The user, not BankScan AI, is the legal taxpayer.
• Connect the Service to the correct Government Gateway account and provide an accurate National Insurance number.
• Keep their account credentials secure and notify us promptly of suspected compromise.

4. MTD ITSA filing

The Service offers a one-click submission flow for quarterly updates, end-of-period statements, and final declarations once HMRC has issued the Customer a Self Assessment Unique Taxpayer Reference and the Service has obtained explicit OAuth consent.

Filed submissions become the Customer's legal record with HMRC. BankScan AI provides an audit trail (the "Submission history") but cannot undo a submission once HMRC has accepted it.

Until BankScan AI appears on the GOV.UK list of MTD ITSA-recognised software, no Customer may use the Service to submit a return to live HMRC services. Sandbox / test-API submissions are unrestricted.

5. Subscription & payment

Plans, prices, and trial terms are shown at the point of purchase. Billing is handled by Stripe; BankScan AI does not store full card details. Cancellation takes effect at the end of the current billing period.

Refunds are at our discretion. We will not unreasonably withhold a refund for unused time within the first 14 days of a paid plan.

6. Data, accuracy & limitations

• Bank statement parsing is AI-assisted and best-effort. We do not guarantee 100% accuracy of category assignment, VAT detection, or transaction extraction.
• Tax forecasts shown in the Service are estimates, not professional advice.
• The Service may be unavailable for maintenance, third-party outage (HMRC sandbox, Anthropic, Stripe, Resend), or other reasons. We aim for 99% monthly availability but do not guarantee it.

7. Acceptable use

Customers must not:

• Upload data that does not belong to them or that they do not have permission to share.
• Use the Service to submit fraudulent or knowingly inaccurate returns to HMRC.
• Reverse-engineer, scrape, or attempt to bypass our security controls.
• Resell access to the Service without a written agreement.

8. Intellectual property

The Service software, designs, and trade marks belong to BankScan AI. The Customer retains ownership of their uploaded data and any submissions filed via the Service.

9. Liability

To the maximum extent permitted by law, BankScan AI's aggregate liability arising out of or in connection with the Service is capped at the fees the Customer paid in the 12 months preceding the claim. We exclude liability for indirect, special, or consequential loss.

Nothing in these Terms limits liability for death, personal injury caused by negligence, or fraudulent misrepresentation.

10. Termination

Either party may terminate the agreement at any time. The Customer can delete their account from the dashboard; we will erase personal data per the Privacy Policy except where retained for legal or tax-evidence purposes.

We may suspend or terminate accounts that breach these Terms or that we reasonably suspect are being used for fraud or other unlawful activity.

11. Changes to these Terms

We may update these Terms. Material changes will be announced via email or in-app notice at least 14 days in advance. Continued use after the effective date constitutes acceptance.

12. Governing law

These Terms are governed by the laws of England and Wales. The parties submit to the exclusive jurisdiction of the courts of England and Wales.